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Looking for any policies or procedures other agencies may have in regards to handling customer overpayments, specifically annual payments, like Business License Tax. Does your agency issue refunds to the customer, apply the payments and record as unearned ...

Hey Stefanie, We recently finished the implementation for NeoGov Recruitment and Onboarding. It has been amazing! I will caveat that we were coming from an entirely paper process and very little technological advancement so our opinion may be skewed. ...

Hi Katie. This depends greatly on the specific wording of the agency's TOT ordinance, and they are not all the same. Moreover, there is important case law on this. Consult with your City Attorney about your specific situation. ------------------------------ ...

Hi Everyone, We recently completed a TOT audit which highlighted an interesting question; What fees are considered a taxable rent? Does your City consider any or all of the following fees as taxable rent: Cancellation Fees, No Show Fees, Pet Fees, ...

Does anyone use NEOGOV for HR functions? If so what are your thoughts/opinions? Any feedback would be highly appreciated. Thank you! ------------------------------ Stefanie Steward, CPP Assistant Director-Finance City of Susanville Susanville CA ...